Exceed Your Guests
Expectations, Every Time

Keep track of your clientele’s schedules with ease. With a vast array of features for the
fast-paced digital world, Go Concierge will make first-class hospitality a breeze.

Intuitive features to make your job easier

User Profiles

Great way to personalize the guest experience by keeping pertinent information about your guest.  Once you enter it once, no need to do it again for repeat visits.

Shared Task Calendar

Make it easy for your team to track what you are doing for the guest and to answer questions with ease.

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Preferred Documents

Need to give someone your favorite list of restaurants or places to go shopping but don’t want to give something that has been photocopied a thousand times? GoConcierge makes this simple.

Texting

Make sure you communicate with your guests with their desired form of communication. Send and receive SMS text Messages to stay in touch with your guests.

Directions

Driving directions and maps can be printed, emailed and yes…even texted to your guests and instantly open a Google Map link.

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Custom Confirmations

There is no better way to personalize the guest experience than to provide a professional and personalized letter or itinerary of activities that can be printed or emailed to your guests

 

Reporting

Keep a complete history of everything you have done for your guest and create reports by guest, vendor, team members and more.

 

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Search

The world’s data is at your fingertips with GoConcierge.  Search by name, keywords, phrases and keep private notes and information for your team

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Multiple Departments

User GoConcierge to track anything you are doing manually.  Some of the more popular examples are: Packages (Fedex, Ups, etc.), Lost and Found and Amenities.

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Inventory

User GoConcierge to track anything you are doing manually.  Some of the more popular examples are: Packages (Fedex, Ups, etc.), Lost and Found and Amenities.

Administrative Privileges

Create roles and rights on a per user basis for your unlimited amount of users to lock and unlock access to different portions of the app for various members of your team.

 

Take control of your concierge services.
Call us today to schedule a demo.

About GoConcierge

Passionate, committed and innovative…that’s our team…oh yeah, with an obsession for providing unparalleled support..  With over 100 years combined in hospitality, we understand the operations and how we can add value.  In 2000 and after years of working in hotel operations and using logbooks (the “bible”), binders and other manual processes, the idea of creating a tool to make our team more efficient was born (out of necessity) and so too was GoConcierge.  We felt it we could just get into a couple hotels, it would spread by word of mouth because after working in operations, we knew we couldn’t be the only hotel with this type of need.
Fortunately, we earned our first clients and were fortunate to receive great feedback.  After receiving such great feedback for the Concierge department, we were challenged to add value in multiple departments throughout the operations and that’s just what we did.  Today, we are proud to be working with many of the finest hotels around the world as well as other businesses such as private concierge services, luxury apartments and condos, wineries, hospital, shopping, retail and more.

Integration Partners

Add efficiencies for our clients by reducing the number of clicks with integration.  Proud to interface with these valuable partners.

Testimonials

Here’s an incredible quote from a really satisfied customer about how great GoConcierge is. This quote is so effusively positive about the app that it just makes people want to pick up the phone and call you! John Doe

Owner, Such and Such Hotel

Here’s an incredible quote from a really satisfied customer about how great GoConcierge is. This quote is so effusively positive about the app that it just makes people want to pick up the phone and call you! John Doe

Owner, Such and Such Hotel

Here’s an incredible quote from a really satisfied customer about how great GoConcierge is. This quote is so effusively positive about the app that it just makes people want to pick up the phone and call you! John Doe

Owner, Such and Such Hotel

Here’s an incredible quote from a really satisfied customer about how great GoConcierge is. This quote is so effusively positive about the app that it just makes people want to pick up the phone and call you! John Doe

Owner, Such and Such Hotel

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Based in Los Angeles, California with an office in Europe, we are grateful to our amazing clients and team members and hope you will take a look at what GoConcierge can do for you.

Copyright © 2016 GoConcierge. All Rights Reserved.